update - offices begin reopening on May 04,2020
Dear friend of Compass Point,
Out of concern for the health of our clients and staff members, and in light of steps taken by the State of Ohio in the last few days to reduce the risk of transmission of the Coronavirus, we have made the decision to close our offices and to discontinue all in-person therapy sessions until we receive confirmation from regional health authorities that the threat of transmission has passed. This policy becomes effective Monday, March 16, 2020 at 8:00 a.m.
During this period, we will replace in-person therapy with telehealth sessions. Our telehealth platform is HIPAA-compliant, tailored to behavioral health sessions and user-friendly. Sessions delivered via telehealth are reimbursable by commercial insurance and Medicare at the same rate as in-person visits. And we are able to accept payments for sessions, deductibles and co-pays/co-insurances via credit card. All clients require for a telehealth session is a personal computer or a mobile phone with webcam and an Internet connection.
If you currently have a session scheduled at one of our locations, a member of our team will be contacting you to reschedule using our telehealth platform. Please be aware they are calling from personal phones, so the number may show up to as a blocked or restricted caller.
Now that Compass Point has settled into Tele-therapy, we are hoping to serve our community with additional resources.
Things like; mental health tips, mindful minutes, activities to do with kids, etc.
If this is something you would benefit from, please comment below with a topic you would love to hear more about as well as what platform you would prefer to see it on (ie, our blog vsfacebook live.)
Thank you for your flexibility during this time. We’re grateful to continue to serve the healthcare needs of our community.
Your friends at Compass Point Counseling Services
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